Why Were My Assets Sent to Another Address?

CoolWallet generates recovery phrases following the BIP39 protocol. This means that anyone with access to your recovery phrase can import it into any compatible wallet, potentially restoring the same addresses and accessing your assets.

If your assets were sent to an unknown address without your consent, it is likely that your recovery phrase has been compromised. This could happen if the recovery phrase was shared, stored insecurely, or exposed to malicious parties. Once compromised, the attacker can use the recovery phrase in third-party wallets to control your funds.

To protect your assets:

1. Never share your recovery phrase with anyone.

2. Store it in a secure location, preferably offline and away from prying eyes.

3. Regularly review your wallet’s security practices to ensure your recovery phrase remains confidential.

Remember, safeguarding your recovery phrase is the most critical step in ensuring your wallet’s security.