Why can't I send cryptocurrency?

Modified on Wed, 08 Mar 2023 at 07:33 PM

Transactions may fail due to different reasons. 


To better assist you, please provide the following information to support@coolbitx.com

  • To & From addresses?
  • Coin type, amount, and time of the transaction?
  • Any error messages on either the App or Wallet?
  • The brand, model of your mobile device, and its Android / iOS version?
  • Is your App & CoolWallet updated to the newest version? If not, please have them updated.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article