Why can't I charge my CoolWallet ?

Modified on Wed, 8 Mar, 2023 at 7:07 PM

Under normal circumstances, you would see a red light lit up during charging next to the righthand side of e-Paper (The charging contact chip needs to align with the down-arrow side of the charger). 


CoolWallet would also stay on during the whole charging process. If any of the above does not happen, please contact support@coolbitx.com for further assistance.



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