Order and Shipping Details

Modified on Tue, 17 Oct 2023 at 02:46 PM

How long will it take to receive the parcel after placing an order on the official website ?

Once your payment is successfully processed, the product will be delivered to the specified location within 3 to 5 business days for domestic orders, and 5 to 7 business days for international orders.

Can I track my order?

You can inquire about the order and delivery status by clicking on "Online Customer Support" in the lower right corner of the official website or by sending an email to support@coolbitx.com

What are the methods of product delivery?

CoolBitX collaborates with DHL, FedEx, and SF Express to ensure timely and safe delivery.

What happens to my package in the event of force majeure?

In such cases, the delivery time of goods may be affected. We will make adjustments based on announcements from DHL.

What is the service scope (country-wise) of CoolBitX products?

Please add the product you wish to purchase to your cart and proceed to the checkout page to find additional shipping information applicable to your country or region.

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