How to migrate from one CoolWallet to another? (S/Pro Applicable)

Modified on Thu, 9 Mar, 2023 at 3:20 PM

We use the same protocol for CoolWallet S and CoolWallet Pro. Thus, your crypto assets can be transferred from one device to another easily.

Please start the migration by following the guide below:

1. Have your original CoolWallet seed ready

2. Remove the CoolWallet App completely

3. Go to the Bluetooth settings page on your phone and forget/remove the old CoolWallet (CWX XXXXXX) device

4. Reinstall the latest CoolWallet App (App Store / Google Play)

5. Open the App, turn on your new card, select the matching CoolWallet serial number, and click Connect.

6. Select recover and enter your original recovery phrases to retrieve your wallet data on your new CoolWallet device (for a more complete recovery guide, please refer to the Wallet Recovery section in our user manual: User Manual (English Ver.).